Commerce Computer Repair
COMPUTER SUPPORT & REPAIR
706-335-1828
CALL NOW
With years of experience and Apple & Microsoft certifications, we are Commerce, Georgia's solution to everything computer related: Home & Small Business Networking, computer repairs, back up and more.
How remote repair works
1.) Customer contacts support
When a customer experiences a problem, they reach out to tech support through email, phone, smoke signals, basically any way they can.
4.) Customer receives client
Clients are deployed on-demand, so no prior setup is required.
2.) Technician creates a session
The support tech fields the request and solves the problem by:
-
Logging into Your computer
-
Creating a support session
-
Inviting the guest to the support session by one of many methods
4.) Technician connects to guest
Remote support client is deployed on-demand to host from Your computer.
-
Host does not need software installed prior to installation. Central web application manages everything.
3.) Customer joins session
-
Guest enters security code
-
Guest clicks "Join" button and is connected to the host
6.) Customer problem resolved
Customer computer is fixed, the client is automatically removed, and the world is good again.
5.) Technician can now control machine
The customer can see the guest machine and control the keyboard and mouse. The host also has access to various tools such as reboot, file transfer, toolbox, clipboard, and dozens more.
Click here to set appointment.